Make sure you do the cleaning gently and check for cracks carefully. To clean up a disc drive, use a clean and soft cloth to rub down the dirty spots or dust from the surface. But many game players usually ignore checking the cleanness of the game disc before inserting it on PS4. Clean the game discĪs we mentioned before, a dirty or damaged disc drive makes it hard to extract the data on it. Then, check if your PS4 can load games successfully. Just shut down the PS4, disconnect all the cables from the console, and reconnect everything back after waiting for a while. If the hard drive on your PS4 is not working, you can try having your PS4 restarted. The same as on Windows computers, rebooting is one of the effective ways to resolve most problems. Note: These solutions pertain to all versions of PS4, including the original PS4, the PS4 Slim, and the PS4 Pro. 5 solutions to PS4 disk drive not workingĪfter knowing why won't my disc work PS4, it's time to follow the methods below to fix the problem and take the disk drive back to the normal orbit. If you have exposed your PS4 console to a humid or hot environment for a long time, it's easy to cause damaged hardware, affecting the normal function of the disk drive. Outdated system software or some unknown bugs in the software may be the culprit of the problem that the PS4 disc drive doesn't work. For example, when there are many spots, big cracks, or deep scratches, it means the disc is useless. If the disc you're going to play is dirty or damaged, PS4 may not be able to get the information from it. If you put a disc that is not compatible with PS4 or you position it on the slot reversely, which cannot be recognized by PS4, it's certainly easy to meet PS4 disk drive not working. Here we collect some common reasons for the appearance of a non-working disk drive on PS4. When PS4 disc drive doesn't work, it can either be a hardware or software malfunction such as the disc drive mechanism being broken or the firmware having a bug or being corrupted.
To troubleshoot this issue, you need identify the cause of the problem first.
What should you do if this happens to you? The specific steps depend on the specific problem. For example, when they insert a disc into PS4, it will be ejected, showing a PS4 disc drive reading error, or losing response. However, they are disturbed by PS4 disk drive not working sometimes. PlayStation 4 is favored by a lot of game fans for its excellent game experience.
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