Send an email to the administrator through its secure portal with the explanation and the documents that demonstrate the need for the change.
To do that, you'll have to provide documentation showing the reason for the name change, such as a copy of the death certificate. Next, you'll have to provide the claim settlement administrator with a request to change the name to the beneficiary or the estate of the claimant. First, file the claim under the name of the deceased person and fill out their details in the "Your Facebook Account" section of the claim form.
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